Communicating outsourcing

Amid strikes and predicted mass industrial action there has never been a worse time to be outsourcing work abroad in the public eye. The old Labour slogan of 'British jobs for British people' is rearing it's head again and it won't be long until the media spotlight falls on upon an unsuspecting company. Sending jobs abroad when the UK's workers are marching in the street is highly dangerous reputation-wise. But if a company's simply has to cut costs in this way to survive, they should be prepared.

Buffalo's MD, Kerry Hallard, discusses the ins and outs of communicating when conducting outsourcing deals.

Comments

[Philippine Call Center]

If a company is serious about their priority to cost-cut, then they can't do anything else then.

[Philippine Call Center]

yeah! I believe if they had no choice then might as well cost-cut.